PC failing to load assets

I have tried a few times to get past the 'Art Assets Downloading' screen - so far it hangs there, then enters a rather dysfunctional game with virtually no UI
It is not showing any obvious firewall fails or errors

After 5 or so tries it suddenly worked - possibly a sick server for a bit?

We had a file missing from the download site. Once it got uploaded everything was good.

Having a similar issue in iOS. After download it goes to a faded background. In red letters it says inactive 120 when I swipe from outside screen to open applications screen.

Shorin
Having a similar issue in iOS. After download it goes to a faded background. In red letters it says inactive 120 when I swipe from outside screen to open applications screen.


What type of device do you have?
Have you tried uninstalling / reinstalling?
Connecting from wifi and not 4g?
On the login screen, can you try going to Settings, Graphics, and turn Low Power Mode on, then login?

This is still a problem on iOS -
using an Ipad iOS - just made sure I had the latest update
tried wifi, 4g, and hotspotting.
have uninstalled and reinstalled 5x
Yes, also tried the low power mode, it does not fix the lack of Art Asset download.
Practically it skips the art assest download after 5% and you load into the tavern, with nothing but grey backgrounds.
Any tips to fix it?

We're publishing an update tomorrow that should hopefully fix it.