Cant connect

Loads up fine, i hit.login says cant find server, try again cant connect reason no ping. Try again says reset password i do that tyen says cant connect.no network. How i fix? Using galaxy s7 edge

8675309
Loads up fine, i hit.login says cant find server, try again cant connect reason no ping. Try again says reset password i do that tyen says cant connect.no network. How i fix? Using galaxy s7 edge


email [email protected] . then they can rule out any issues with login information

This sounds like a network issue.
Are you on wifi or cellphone network? What happens if you try switching?